Faith Rainey

Faith Rainey is an accomplished professional with extensive experience in customer support and diagnostics, currently serving as the Manager of the Customer Support Call Center for Molecular and Tissue Diagnostics at Roche since July 2008. Rainey has held various managerial positions, including Regional Support Manager roles in Clinical and Tissue Diagnostics, where leadership efforts transformed under-performing teams and enhanced business growth. Notable achievements include receiving the 2013 President’s Award for Individual Contributor and multiple awards for excellence in customer support roles. Additional experience encompasses technical and research roles in both academic and clinical environments, with a solid educational foundation comprising a Master of Science in Nutrition Sciences and a Bachelor of Science in Biology and Chemistry.