Emily Waters

Emily Waters has over 18 years of experience in the research industry. From 2004 to 2019, they worked at DSS Research in various roles, starting as a Research Analyst and ending as an Account Executive. During their time there, they collaborated with account executives and project managers to understand clients’ information needs, developed analytical plans, and created visually appealing reports and presentations. In 2019, they joined SPH Analytics, a Press Ganey Solution, as the Director of Client Success, where they led and mentored a team of project managers to deliver $15M+ annually in custom market research for the healthcare payer business unit. In 2022, they began their current role as Research Director at Rockbridge Associates.

Emily Waters attended the University of Virginia from 1999 to 2003, where they earned a Bachelor of Science in Commerce, Marketing and Management. Emily then continued their studies at The University of Texas at Arlington from 2004 to 2005, where they earned a Master's degree in Marketing Research.