Navjot Ghotra currently serves as a Content Developer at Rocket Innovation Studio, having progressed from an Associate Content Developer and an intern role since May 2021. Prior experience includes working as a Personal Banker at HSBC, where lead generation, personalized financial solutions, and customer service were key responsibilities from May 2019 to May 2021. Navjot also gained experience as a Marketing Intern at Expancio, focusing on digital marketing strategies and web content editing from September 2018 to April 2019. Earlier, a Keyholder position at Payless was held from March 2016 to March 2019. Educational qualifications include a Diploma in User Experience Design from BrainStation, a Bachelor of Arts in Communication/Information Technology and Professional Writing from the University of Toronto, and a Certificate in Digital Communication and Media/Multimedia from Sheridan College.