Roberto Aquino

Roberto Aquino is an experienced professional in the financial services and training sectors, currently serving as an Associate Information Security Analyst at Rocket Loans since October 2019. Roberto has progressed through various roles at Rocket Loans, including Sr. Escalation Specialist and Senior Client Experience Specialist, where responsibilities include assisting clients with personal loans, ensuring compliance, and enhancing client experiences. Prior to Rocket Loans, Roberto worked at Cognizant as a Site Trainer - Manager, developing training materials for Google products, and as an Account Specialist, optimizing client support using Salesforce. Roberto's earlier experience includes a Co-Op position at DTE Energy and serving as Middle Manager of Administration at Life Directions. Additionally, Roberto has experience as a Photographer for Urban Neighborhood Initiatives and holds education from Western Governors University and the University of Michigan-Dearborn.