Morgan Roberts

Morgan Roberts has a diverse work experience spanning various industries and roles. Currently, they are working at Rocket Money (formerly Truebill) as part of the Customer Operations team. In this role, Morgan serves as an Operations and Data Analyst, responsible for researching inbox data, creating workflows, and improving customer success. They also work on organizing and improving chat interfaces using Intercom and implement automated system solutions.

Prior to their current role, Morgan worked at Splash Lab Inc as a Personal Assistant. During this time, they managed and organized multiple homes in the Boulder & Denver area. They also created a scheduling database and handled event planning and coordination with vendors.

Morgan has extensive experience as a Media Specialist, working as a freelancer since 2010. They have expertise in constructing social media strategies for clients and providing result-driven consulting. They have also worked in the film and TV industry in the US and UK, producing and collaborating in various projects.

From 2018 to 2019, Morgan served as a Peace Corps Volunteer, curating events for youth and women in a village, teaching English and health in the Primary School Library, and organizing donation events for solar installation in the library.

Additionally, Morgan has had various roles in different companies such as RookieOven, where they worked as a Community & Social Media Manager, managing social media sites and organizing events. They also worked as a Graduate Intern at Conductor Productions, assisting with research, casting, and scheduling. Furthermore, they served as an Assistant Editor at Heirloom Media Ltd, where they assisted with research, logging footage, and assembling sequences for a documentary.

Prior to their career in media, Morgan worked as a nanny for several families from 2012 to 2013, taking care of children ranging from 1 to 10 years old and obtaining certifications in CPR, AED, and lifeguarding. They also worked as a production assistant at Maverick Television, specifically on the production of Bizarre ER, where they conducted research and scouted cases for the show.

Lastly, Morgan has experience as a radio DJ at WXPL 91.3, conceptualizing and hosting four programs that covered genres such as folk, alternative, and top 40.

Overall, Morgan Roberts has a well-rounded work experience, showcasing their skills in customer operations, personal assistance, media strategies, event planning, teaching, research, casting, editing, and childcare.

Morgan Roberts has a Master's Degree in Media, Communication, and International Journalism from the University of Glasgow, which was obtained from 2015 to 2016. Prior to that, they completed their Bachelor of Science (BSc) in Communication and Media Studies: Video/Film at Fitchburg State University from 2010 to 2014. In between their undergraduate studies, Morgan also pursued a minor in International Relations at Regent's University London for a brief period in 2013. Furthermore, Morgan has obtained additional certifications including a Learn SQL Course from Codecademy in June 2023 and a Lifecycle Marketing Foundations certification from LinkedIn in November 2022.