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Dominic Bermudez

Global Service Desk Manager at Rockwool

Dominic Bermudez has over nine years of experience in IT support and infrastructure management, currently serving as Global Service Desk Manager at ROCKWOOL Group since August 2016. Previous roles at ROCKWOOL included Global Service Desk Team Lead, Office 365 Subject Matter Expert, and Service Engineer. Prior to ROCKWOOL, Dominic worked as an Infrastructure Engineer at ITCS (UK) Ltd, providing comprehensive infrastructure support and network solutions. Additionally, Dominic gained experience as an IT Support Technician at ROCKWOOL International and t2 Group, where responsibilities included server administration and support for various IT issues. Earlier experience includes a tenure as a Maintenance Technician at De Vere Group. Dominic holds an Engineer's degree in Music Technology from the University of South Wales, earned between 2005 and 2009.

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