Jacob Milsted

Jacob Milsted has been serving as an Infrastructure Analyst 3 at Rocky Brands, Inc. since August 2011, where responsibilities include support desk management and Tier 2 support involving Avaya Call Center, Microsoft Teams, server provisioning, datacenter management, Carbon Black Defense, and mobile device management. Prior to this role, Jacob worked as a Retail Clerk at Rocky Brands, Inc. from 2007 to 2009, focusing on stocking shelves and assisting customers. Jacob holds an Associate's degree in Network and System Administration from Hocking College, earned between 2009 and 2011.