Trent Nelson

Trent Nelson currently serves as the Director of Customer Experience at Rocky Mountain ATV/MC since September 2017. Previously, Trent worked at Sykes Enterprises, Incorporated as an Account Manager in Operations, where responsibilities included overseeing contact center operations and ensuring KPIs were met, as well as developing management skills within the team. Trent's career also includes positions at Frontier Communications as Manager of Business Sales and Customer Service, and at Allconnect as Universal Senior Sales Supervisor, focusing on process improvement to enhance revenue. Notably, Trent received the 2015 “Vision” award and successfully transformed a six-week project into substantial revenue.