Rocky Mountaineer
Mike Claiborne is an experienced rail operations professional currently serving as Senior Manager of Rail Operations USA at Rocky Mountaineer since April 2021, where responsibilities include managing operating practices and ensuring exceptional service standards. Prior to this role, Mike held various managerial positions at RTD and Denver Transit Operators, including Chief Transportation Officer and Manager of Training Commuter Rail, overseeing operational planning, safety compliance, and customer service initiatives. Mike's career in rail began at Union Pacific Railroad, where roles progressed from Locomotive Engineer to Manager of Operating Practices. Additionally, Mike has experience in operational management from a prior role at Discount Tire Company. Educationally, Mike holds an Associate's degree in Automotive and Diesel Technology from Universal Technical Institute, Inc.
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Rocky Mountaineer
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Our reason for working at Rocky Mountaineer is simple – to be the creators of life changing experiences, not just for our guests, but also for our employees. Join us at Rocky Mountaineer and build your career alongside an incredibly talented global team of passionate, energetic, diverse, and fun individuals who have helped to position us as the world-renowned leader in luxury train travel. With rail routes operating in Western Canada and the American Southwest, Rocky Mountaineer’s team stretches the globe with employees in Canada (BC, AB, ON, QC), the USA, the UK, Australia and New Zealand. Rocky Mountaineer has received numerous international awards and accolades. We have won thirteen World Travel Awards throughout our history; we were named Best Sustainable Train in 2021 in the Lonely Planet's Best in Travel awards; and are three-time winner of the Best Rail Company category at the Globe Travel Awards. We have been named one of Canada’s Top Small and Medium Employers three years in a row and three-time winner of BC’s Top Employer title. In 2023, we were recognized as a Platinum winner for Deloitte Canada's Best Managed Companies awards program - we have been recognized as a Best Managed Company since 2014 and achieved the award's Gold Standard five times.