Soukaina A. is a seasoned professional with extensive experience in network management and infrastructure systems. Currently serving as Senior Manager of Network Management Solutions at Rogers Communications since June 2018, Soukaina A. focuses on the improvement and development of commercial off-the-shelf Network Management Systems. Previously, from May 2013 to May 2018, Soukaina A. worked as an OSS Engineer at Ericsson, delivering support services and troubleshooting network issues. An early career internship at ETE reseaux involved network architecture and management. Academic qualifications include a Project Management degree from HEC Montréal, a certification course from McGill University, and a Bachelor's degree in Electrical Engineering from Concordia University.