Viplove Mahurkar

Viplove Mahurkar is an accomplished professional currently serving as the Manager of CRM Operations Integration at Rogers Communications since May 2017. In this role, Viplove has successfully led the transformation of the technology stack through the implementation of Adobe Experience Platform, achieving significant outcomes including a 30% reduction in campaign launch time and a 20% increase in user satisfaction. Viplove is also responsible for developing business cases to enhance organizational growth and maximize profits, contributing to a 20% revenue increase. Prior to this, Viplove held positions at GE Capital as a Technical Support Consultant, where team management and communication improvement strategies were key focuses, and at Tata Consultancy Services as a Technical Support Analyst, where contributions included system integration and cost-saving measures through automation. Viplove holds a Master of Computer Applications in Information Technology from Shanmugha Arts, Science, Technology & Research Academy and a Bachelor of Science in Mathematics and Computer Science from the Institute for Excellence in Higher Education.