Elizabeth Demelo

Elizabeth DeMelo, AIC, is an experienced professional in the insurance sector with a strong background in claims advocacy and management. Currently serving as the Director of Claims Advocacy at RogersGray, a Baldwin Risk Partner, since August 2017, Elizabeth has excelled in fostering amicable resolutions for clients and carrier partners while emphasizing risk management and claims resolution practices. Prior experience includes roles as Claims Resolution Manager, Branch Manager, and Business Insurance Manager, with earlier positions at Almeida & Carlson Insurance Agency, Travelers, and Amica Mutual Insurance, showcasing a deep expertise in claims supervision and technical specialization. Elizabeth holds a Bachelor of Arts degree in Psychology from the College of the Holy Cross, obtained in 2002.