Anupama Devika

Senior Strategic Customer Success Manager - EMEA at ROI Hunter

Anupama Devika has a diverse work experience spanning multiple industries. Anupama'smost recent position is as a Strategic Customer Success Manager - EMEA at ROI Hunter, where they started in April 2022. Prior to that, they worked as a Marketing Consultant in 2020. In 2021, they held a role as a Marketer at Filed.

Anupama has a strong background in education, having worked at Explore Learning from 2016 to 2020. Anupama started as an Assistant Director/Tutor and eventually became an Assistant Director for the Aberdeen center. Anupama'sresponsibilities included sales and marketing, recruitment, curriculum delivery, working with schools and the community, and customer support and relationship management.

Before their time in education, Anupama worked at Nissan Motor Corporation from 2012 to 2015. Anupama held various roles, including Brand Manager/Product Marketing Manager and Corporate Planning Officer. In these positions, they managed brand and product lines, implemented marketing planning tools, and led CSR projects.

Anupama also has experience in sales and customer service. Anupama worked as a Channel Sales Engineer at L&T Electrical & Automation in 2009 and as a Junior Executive at Intelenet Global Services in 2008.

Anupama Devika holds a Bachelor of Engineering (B.E.) degree in Biomedical/Medical Engineering from Anna University. Anupama also has a Post Graduate Diploma in Marketing from Balaji Institute of Modern Management. Additionally, they obtained a Post Graduate Certificate in Digital Marketing and Communication from MICA | The School of Ideas.

Anupama Devika has also obtained several certifications. Anupama is a Certified Customer Success Manager Level 1 from SuccessCOACHING, obtained in May 2022. Anupama is also a Klaviyo Product Certified, obtained in November 2021. Furthermore, they are registered with PVG (Protection of Vulnerable Groups) by Disclosure Scotland, although the month and year of obtaining this registration are not provided.

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Timeline

  • Senior Strategic Customer Success Manager - EMEA

    May 1, 2024 - present

  • Strategic Customer Success Manager - EMEA

    April, 2022