Customer Success and Client Management

The Customer Success and Client Management team at ROI Training ensures that clients achieve their business goals through effective utilization of ROI’s customized training solutions. They oversee client projects from inception to completion, providing personalized support and guidance to maximize return on investment. This team includes Global Client and Project Managers, Customer Success Engineers, and Specialists who focus on maintaining strong client relationships, managing project timelines, and integrating client-specific challenges into training curricula to enhance the learning experience.