Eran Hazoum

Customer Success Manager at Rookout

Eran Hazoum has a comprehensive work experience spanning multiple industries and roles. Eran is currently working at Rookout as a Customer Success Manager since March 2023. Prior to that, they worked at WalkMe™ as a Support Supervisor from November 2020 to June 2022. From October 2018 to November 2020, Eran was a Product Support Manager at WeWork, where they were responsible for building and managing a team, coaching and mentoring team members, and ensuring their success.

Before that, Eran worked at Firefly Migration as a Customer Success Manager from October 2014 to October 2018. Eran'srole involved managing migration projects and handling customer technical tickets.

Eran also has experience at Magic Software Enterprises, where they held multiple roles. From December 2011 to March 2014, they were the Director of Customer Support, managing team leaders and offshore individuals, prioritizing tasks, and implementing new support processes. Prior to that, they served as the Core and Web support team leader. Eran also worked as a Technical Account Manager, Technical Support Representative, Consultant, and Trainer at the same company between 1999 and 2011.

Additionally, Eran has worked as a Magic Programmer at John Bryce from 1997 to 1999, where they led a team of programmers and analyzed new modules for development. Eran also has experience as a Programmer and Product Manager at Analytic Management, where they developed products and managed teams using SAS and SQL DB.

Eran Hazoum began their career at Leumit Health Services in 1993, where they served as a Shift Manager and was in charge of the computer room until 1996.

Eran Hazoum attended Ostrovski high school in Ra'anana from 1983 to 1988. No degree or field of study information is provided for this period.

Links

Previous companies

Firefly Migration logo
WeWork logo
WalkMe logo
Magic Software Enterprises logo

Timeline

  • Customer Success Manager

    March, 2023 - present