RoomIt
Victor Chacon has extensive experience in business analysis and customer experience management, currently serving as a Business Analyst at RoomIt by CWT since March 2020. Prior to this role, Victor Chacon was a Customer Experience Specialist Team Lead at CWT from September 2016 to March 2020. Earlier career experience includes serving as Team Manager at Concentrix from July 2014 to July 2016, where responsibilities included managing teams of 17 to 25 people, reviewing KPIs, creating action plans, overseeing payroll, conducting interviews and hiring, and facilitating training and meetings, as well as compliance with Six Sigma and COPC certification processes.
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RoomIt
RoomIt by CWT is transforming business travel by connecting travelers to the right room. We know every overnight business trip is a night away from home and our priority is enabling a personalized and relevant experience. Our intelligent hotel solution enables travelers to be at their best when they are on the road. Through one-stop access, our data-driven technology delivers the right accommodations, rates, amenities, loyalty points and reviews that enhance the travel experience. At RoomIt, we give companies confidence in knowing that we handle all the details – reporting, maximizing cost savings and traveler tracking, so businesses and their travelers can focus on getting their business done. For more information visit www.roomit.com.