Salman Sami

Salman Sami has a decade of work experience in customer service, customer success, and market research. Salman began their career in 2010 as a Market Researcher for Millennium Research Group. In 2012, they moved to Corsential as a Market Research Interviewer. From 2013 to 2015, they worked at National Response as a Market Research Interviewer, and then at Deloitte as a Customer Services Assistant for National Charity Lottery Operations. In 2016, they joined Engage People Inc. as a CSR and CS Team Lead. In 2019, they moved to Drop as a CS Associate, and in 2020 they became the Customer Success Lead at PolicyMe. Currently, Salman is the Customer Support Lead at Rose Rocket.

Salman Sami has an education history that includes Glendon Campus of York University | Campus Glendon de l’Université York. Salman has also obtained the following certifications from LinkedIn: Operational Excellence Foundations (January 2021), Become a Customer Service Manager (September 2020), Entrepreneurship Foundations (September 2020), Leading a Customer-Centric Culture (September 2020), Using Customer Surveys to Improve Service (September 2020), Winning Back a Lost Customer (September 2020), Building Customer Loyalty (August 2020), Managing Customer Expectations for Managers (August 2020), Quality Standards in Customer Service (August 2020), Managing a Customer Contact Center (June 2020), and Managing a Customer Service Team (June 2020).