Rosen Publishing Group
Jericho Barao has extensive experience in customer support and technical assistance, currently serving as a Tier 2 Customer Support Representative at Rosen Publishing Group since May 2015, reporting directly to senior management. Previous roles include Sales Associate at RadioShack, Telephone Interviewer Representative for AARP at Universal Survey Center, Service Desk Agent at JP Morgan Chase & Co., and Technical Support Representative at Advanced Contact Solutions, Inc. Jericho holds a Bachelor of Science degree in Computer Science from Adamson University and a vocational degree in Computer Technology from Info Tech Computer School.
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Rosen Publishing Group
Rosen Publishing Group is an independent educational publishing house, established in 1950 to serve the needs of students in grades Pre-K -12 with high-interest, curriculum-correlated materials. Rosen publishes more than seven hundred new books each year and has a backlist of more than seven thousand. Specializing in circulating reference material aimed at school and public libraries, Rosen titles are the gold standard in guidance, social studies, history, science, and mathematics, as well as general high-interest topics for children and young adults. Rosen Publishing's success has been fueled by a dedicated team of publishing professionals whose expertise in pedagogy, editing, design, production, and IT has assured innovative, quality, and educationally sound materials year after year. Strategic alliances, such as our most recent one with Encyclopædia Britannica to create Britannica Educational Publishing, have allowed expansion into new content areas and formats.