Jericho Barao has extensive experience in customer support and technical assistance, currently serving as a Tier 2 Customer Support Representative at Rosen Publishing Group since May 2015, reporting directly to senior management. Previous roles include Sales Associate at RadioShack, Telephone Interviewer Representative for AARP at Universal Survey Center, Service Desk Agent at JP Morgan Chase & Co., and Technical Support Representative at Advanced Contact Solutions, Inc. Jericho holds a Bachelor of Science degree in Computer Science from Adamson University and a vocational degree in Computer Technology from Info Tech Computer School.
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