Jessica Newsom

Jessica Newsom is an experienced professional in customer success and freight management, currently serving as Manager of Freight Payment at Ross Stores, Inc. since January 2024. Prior to this role, Jessica held the position of Senior Customer Success Manager at Cargomatic for a brief period in late 2023. At NYSHEX, from October 2021 to August 2023, Jessica advanced through roles including Carrier Success Manager and Contract Operations Manager. Jessica's tenure at A.P. Moller - Maersk spanned nearly a decade, where positions included Ocean Customer Experience Manager, Uptake Management Analyst, Vessel Capacity Analyst, and Dispatch Specialist. Jessica holds a Bachelor of Arts in Psychology from West Virginia University and a Master of Business Administration from Chadron State College.