Weng-Hong Yim

Technical Support Specialist at Ross Video

Weng-Hong Yim has a diverse work experience in the technology industry. In 1996, they started their career as a Senior Support/Test Engineer at Alcatel (formerly Newbridge Networks), where they provided technical support for Alcatel-Lucent IP and ATM solutions and utility program deployment. They also served as a technical liaison between customers and Alcatel-Lucent R&D. From 2005 to 2010, Yim worked at Alcatel-Lucent as a Senior Test Engineer/Team leader, where their responsibilities included product verification through test plan development and execution. They also provided pre-sales support, including customer acceptance testing and vendor qualification.

In 2011, Yim joined Energate Inc. as a Senior Support & Verification Engineer. They were responsible for pre-sales support to power utilities, including customer business/project requirements and feasibility analysis, solution marketing and customer hands-on demonstrations, and marketing communications content development & delivery. They also provided post-sales support to power utilities and end-users, offering technical support for Energate solutions and utility program deployment. Additionally, Yim developed training/presentation content for operational, implementation, and end-user levels.

In 2015, Yim started working at Ross Video as a Technical Support Specialist, although no specific dates or details of their role were provided.

Weng-Hong Yim has a Master of Science (Electrical Power System) degree from the University of Aberdeen, United Kingdom. Weng-Hong also holds a Bachelor of Science (Electrical Engineering) degree from the same institution. Additionally, they have obtained certifications in Alcatel-Lucent Service Routing (SRC) from Alcatel-Lucent and CCNA from Cisco Systems. The specific years of completion for each degree and certification are not provided.

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