Parul Godika

Parul Godika's work experience includes various roles in customer success, sales, and management. Parul is currently working as a Customer Success Lead at Rotimatic since March 2022. Prior to that, they worked as a Sales Advisor at CallBA from October 2021 to February 2022.

From March 2021 to September 2021, Parul worked as a Manager - Presales & Support at Foxnet Securitas Pvt Limited. In this role, they prepared and delivered technical presentations to prospective customers and ensured timely resolution of technical and process solutions.

Before that, Parul worked as an Assistant Manager at Resideo from October 2018 to August 2020. Parul developed a loyal customer base and supervised the operations team to deliver outstanding customer service.

Parul also has extensive experience working at Honeywell International as an Assistant Manager from July 2006 to October 2018. In this role, they managed the operations team, generated operational reports, and facilitated open communication through staff meetings.

Starting their career, Parul worked as a Team Leader at Sen Infosoft Pvt. Ltd from June 2005 to June 2006. Parul later moved on to become a Senior Customer Care Executive at American Express from January 2003 to May 2005, where they reduced call time and provided assistance to peers.

Furthermore, Parul worked as a Customer Care Executive at ExL Services from October 2001 to December 2002. Parul also gained experience as a Technical Support Associate at Spectramind from June 2000 to September 2001 and as a Business Coordinator at Virus Technologies from May 1999 to May 2000.

Parul Godika pursued their Bachelor of Science (Mathematics Hons) degree at Maitreyi College, which is affiliated with Delhi University. Parul completed their undergraduate education in 1999. Prior to that, they attended Lary Irwin Sr. Secondary School from 1989 to 1996. Parul also attended Dr. Radhakrishnan International School from 1983 to 1988, although no specific degree or field of study was mentioned for these two institutions.

In terms of additional certifications, Parul acquired various skills from online platforms and institutions. Parul completed the "CSS Essential Training," "HTML Essential Training," and "JavaScript Essential Training" courses on LinkedIn in January 2021. Parul also obtained the "CutShort Certified HTML/CSS - Basic" and "CutShort Certified Python - Advanced" certifications from CutShort in November 2020. Parul further enhanced their knowledge by completing courses such as "Python Data Analysis," "Python Statistics Essential Training," "Python for Data Science Essential Training Part 2," "Python: Decorators," "Introduction to AWS for Non-Engineers: 1 Cloud Concepts," "Python Essential Training," and "Python for Data Science Essential Training Part 1," all on LinkedIn in October and November 2020. Additionally, they earned the "Six Sigma Core Green Belt" certification in December 2014, although the institution that conferred the certification was not specified.