Paul Burton

Paul Burton is an experienced customer service and sales professional with a strong background in leadership roles across various organizations. Currently serving as the Customer Service Manager for Rotork since February 2020, Paul oversees multiple sites in the UK, focusing on team leadership within Customer Service and Inside Sales. Prior experience includes leading the UK Express Organisation at IMI Precision Engineering and managing the UK CRM team at Markem-Imaje, where the emphasis was on improving operational agility and customer responsiveness. Throughout a decade at Markem Imaje UK, Paul progressed from Key Account Manager to Key Account-OEM Team Manager, driving revenue growth through coaching and managing key accounts. Academic qualifications include an MA in English Literature from The University of Manchester and a BA in English Language and Literature from the University of Hull.