RoundPoint Mortgage Servicing LLC
Elias Ingraham is a Customer Advocate Specialist at RoundPoint Mortgage Servicing Corporation since May 2021, previously serving as an Insurance Claims Specialist from November 2018 to October 2020, where responsibilities included coordinating insurance disbursements and assisting borrowers with hardship plans. Prior experience includes a role as a Customer Service Representative at Walmart and a Remodel Associate position, along with work as a Crew Member at Wendy's, contributing to exceptional customer service in a high-performing restaurant. Elias holds a degree in International Business from Appalachian State University, earned between 2012 and 2016.
RoundPoint Mortgage Servicing LLC
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RoundPoint Mortgage Servicing LLC was founded in 2007 and is a large, fully integrated, non-bank mortgage lending and servicing company. We measure success in many ways—first and foremost by our customers’ satisfaction, in our growth as a company and in the number of people we serve. We have been increasing our leadership status during some of the most challenging years in our industry. We do this by seizing opportunities, seeking out the top talent in the industry and serving our customers with the highest levels of integrity. RoundPoint Mortgage Servicing LLC actively purchases mortgage servicing rights (MSR) from sellers of Fannie Mae and Freddie Mac loans. We also offer an array of subservicing options that can be customized to meet individual investor needs for both Agency and Non-Agency portfolios. Our multifaceted approach is designed to build collaborative relationships and provide an unmatched level of service for investors and business partners. RoundPoint Mortgage Servicing LLC also offers a Homeownership Marketplace designed to provide a single location for our customers to better manage and protect their home. NMLS ID # 18188 RoundPoint supports Equal Housing Opportunity For additional information, please visit: nmlsconsumeraccess.org