RoundPoint Mortgage Servicing LLC was founded in 2007 and is a large, fully integrated, non-bank mortgage lending and servicing company.  

We measure success in many ways—first and foremost by our customers’ satisfaction, in our growth as a company and in the number of people we serve. We have been increasing our leadership status during some of the most challenging years in our industry. We do this by seizing opportunities, seeking out the top talent in the industry and serving our customers with the highest levels of integrity. 

RoundPoint Mortgage Servicing LLC actively purchases mortgage servicing rights (MSR) from sellers of Fannie Mae and Freddie Mac loans. We also offer an array of subservicing options that can be customized to meet individual investor needs for both Agency and Non-Agency portfolios. Our multifaceted approach is designed to build collaborative relationships and provide an unmatched level of service for investors and business partners. 

RoundPoint Mortgage Servicing LLC also offers a Homeownership Marketplace designed to provide a single location for our customers to better manage and protect their home. 

NMLS ID # 18188
RoundPoint supports Equal Housing Opportunity
For additional information, please visit:
nmlsconsumeraccess.org

Property Development

Real Estate

RoundPoint Mortgage Servicing LLC

Patrick McEnerney

Timothy Denninger

Teresa Huggins

Shiloh Hahn

Robyn Clancy

Raychell Furlow

Kheyshawn P.

Francesca Mancini

Eston Keller

Carrie Horton

Andrew Osborn

Erika V.

Cyril P.

Chand M

Phillip Brooks

Harold Strom

Deshaun Barfield

Rhonda Carr

Nicole M.

Danielle Ghazaleh

Ryan Holmes

Amber Todd

Shanaia Hamilton

Jamie Nicosia

James Watts

Nathan J. Bouchér

Donneesha Spruill

Leanne Potter

Jodie Collinson

The Customer Service and Relations team at RoundPoint Mortgage Servicing LLC focuses on ensuring exceptional customer experiences and maintaining robust client relationships. This team handles customer inquiries, manages communication across all channels, and seeks continual feedback to enhance service quality. They also develop and oversee strategic initiatives to bolster customer loyalty and address any issues promptly. With roles ranging from Customer Service Reps to Voice of the Customer Managers, the team is dedicated to providing tailored support and fostering long-term satisfaction among our clients.

Customer Service and Relations

Analysts Team

Leadership Team

Customer Service Team

Customer Service and Relations

About

Team members

Other teams at RoundPoint Mortgage Servicing LLC

Analysts Team

Leadership Team

Customer Service Team