Antwaun D.

Antwaun D. has extensive experience in customer relationship management and social media strategy. Currently serving as the Voice of the Customer Manager at RoundPoint Mortgage Servicing Corporation since July 2021, Antwaun D. focuses on enhancing customer engagement and satisfaction. Prior to this role, Antwaun D. worked at Mr. Cooper from April 2005 to July 2021, where responsibilities included overseeing social media management, strategic marketing planning, and quality control to maintain positive brand visibility. Antwaun D. also held positions as Customer Relations Manager and Customer Service and Collections/Loss Mitigation Manager during that time.