AN

Aubri Ann Navarrette

Customer Success Manager at Route

Aubri Ann Navarrette has a diverse work experience starting in 2018 with HOLMANS USA, LLC as an Order Fulfillment Operations employee. In 2019, they joined Zenith American Solutions, Inc. as a Customer Liaison, where they effectively prepared and edited correspondence and coordinated claims. Aubri Ann was later promoted to Lead, Customer Liaison, where they continued to meet performance standards. In 2021, Aubri joined Route as a Merchant Experience Specialist before transitioning to the role of Customer Experience Manager. Presently, they serve as a Customer Success Manager at Route.

Aubri Ann Navarrette completed their Bachelor of Business Administration (BBA) in Applied Management + Applied Technology from Brigham Young University - Idaho, graduating in 2021. Aubri Ann also participated in the BYU-Pathway Worldwide Certificate of IEP Completion Program from 2018 to 2019. In addition, they obtained certifications in Advanced Analytics from Google in 2020, Analytics from Google in 2019, and Social Media Marketing from Brigham Young University - Idaho.

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Timeline

  • Customer Success Manager

    May, 2022 - present

  • Customer Experience Manager

    September, 2021

  • Merchant Experience Specialist

    April, 2021

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