Josh Gregory has a diverse range of professional experience. Josh currently works at Route Consultant, where they have held several roles including Director of Consulting and Training, Associate Consulting Director, and Account Manager. In these positions, they have provided consulting services to FedEx Ground route owners and served as a route broker. Prior to their time at Route Consultant, Josh worked at Forrester as an Associate Account Manager, where they focused on empowering customers and enhancing their in-person and digital experiences. Josh also worked at ServiceSource as a Customer Success Specialist for Red Hat. Earlier in their career, Josh held roles as a Graduate Business Consultant at Mad Science Group Inc., a Graduate Student at Wake Forest University School of Business, and a Graduate Business Consultant at Cigna. Additionally, they gained experience as a Finance Intern at Vanderbilt University and as a Research Assistant studying the effects of media technology on young children's learning. Josh began their professional journey as a Summer Camp Counselor at Y-CAP YMCA, where they facilitated the growth and development of underprivileged youths. Overall, Josh Gregory has a diverse background in consulting, customer success, and education.
Josh Gregory obtained a Master's Degree in Management from Wake Forest University School of Business in the years 2015 to 2016. Prior to that, they earned a Bachelor's Degree in Psychology and Philosophy from Vanderbilt University. In September 2019, they also obtained a certification as a Forrester CX Champ from Forrester.
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