Laura Avolio (MacLellan)

Director of Customer Success at Routeware

Laura Avolio (MacLellan) has a diverse work experience spanning different industries and roles. Laura started their career in 2010 as a Summer Student - Office Assistant at Rankin Construction Inc. From 2012 to 2013, they worked as a Summer Student - Aggregate Analysis at Port Colborne Quarries Inc. In 2014, they interned as an Energy Analyst at the District School Board of Niagara and as a Waste Management Intern at the Niagara Region. In 2015, they served as a Waste Reduction Coordinator at the City of Stratford for a year. From 2017 to 2022, they joined ReCollect Systems Inc as a Customer Success Manager and later became the Manager, Enterprise & Support. Laura'smost recent role is Director of Customer Success at Routeware, Inc, which they started in 2022.

Laura Avolio (MacLellan) completed their Bachelor of Arts (B.A.) degree, specializing in Geography and Political Science, from the University of Guelph. Laura attended the university from 2010 to 2013. Following their undergraduate studies, Laura pursued a Graduate Certificate in Environmental Management and Assessment at Niagara College, which they completed between 2013 and 2014.

In addition to their formal education, Laura also obtained a certification titled "Make the Move from Individual Contributor to Manager" from LinkedIn in November 2021.

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Timeline

  • Director of Customer Success

    October, 2022 - present