Mikael Silvennoinen is an experienced Player Support Manager at Rovio Entertainment Corporation, specializing in maintaining older game portfolios and developing enhanced customer support platforms. Prior to this role, Mikael served as Player Experience Manager at Critical Force, where responsibilities included leading customer support teams, managing GDPR processes, and overseeing player communications across various channels. Mikael's career also encompasses positions in gaming as a professional player, streamer, and volunteer administrator, complemented by a background in culinary and delivery services. Mikael holds degrees in Information and Communication Technologies from Kajaanin Ammattiopisto.
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