Lillian Hsu

Lillian Hsu is an accomplished digital product leader with extensive experience in product management and strategy across various sectors. Currently serving as the Lead Digital Product Owner at RBC since June 2025, Lillian previously worked as a Digital Product Manager for ecobee, where responsibilities included developing product roadmaps, leveraging consumer insights, and implementing agile methodologies. Prior roles include Product Owner positions at TELUS Digital, focusing on brand experiences and internal platforms, along with a Marketing Manager role at TELUS, overseeing a nationwide cause marketing portfolio. Lillian's career also includes experience as a Business Analyst at Vancity and a Project Coordinator at TELUS Digital. Lillian holds a Bachelor's Degree in Criminology from Simon Fraser University.