Alice McElroy

Alice McElroy is an accomplished IT professional with over two decades of experience in technology management and project execution, currently serving as Director of IT Service Management and Operations at Royal Caribbean Group since February 2011. McElroy has led numerous initiatives, including the development of proactive monitoring strategies and the establishment of standard processes for incident response, significantly enhancing IT operational maturity. Previous roles encompass Director positions overseeing global applications, marketing technology, and project management, where McElroy drove ecommerce solutions and digital transformations. An experienced project manager, McElroy has worked with various organizations, including Oracle and Callidus Software, managing large-scale software implementations and maintaining executive-level client relationships. McElroy holds a Bachelor of Science Degree in Management Information Systems from the University of South Florida.