Fran Baker is an Operations Programme Director specializing in large parcels, with extensive experience at Royal Mail and Parcelforce Worldwide. They served as the Transformation Project Director for large parcels and previously held the role of Head of Automated ParcelHubs Programmes at Royal Mail. Prior to that, Fran was the Head of Operational Development at Parcelforce Worldwide from 1979 to 2020. They earned an MSc in Supply Chain Logistics from the University of Warwick between 2019 and 2022.
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