Holly Ward

Holly Ward has a diverse work experience spanning over a decade. Holly recently held the role of Quality Practice Lead, Professional Practice at the Royal Victoria Regional Health Centre, where they led quality initiatives and projects to support the provision of effective, evidence-informed, quality care. Prior to this, Holly worked as a Patient Service Clerk in the Surgery Program - Operating Room at the same facility.

Before joining the healthcare industry, Holly served as a Patient Access Clerk at the Stevenson Memorial Hospital Foundation, where they were responsible for maintaining a calm and respectful environment and ensuring accuracy in data entry.

Holly also has experience in operations coordination and management, having worked as an Operations Coordinator/Manager at Skyway Canada Ltd. Additionally, they have held positions such as Administrative Secretary at Evolve Chiropractic & Wellness Centre, Office Manager at Spencer-Ogden, and Receptionist at Ultimate Fitness Co., Ltd.

In their early career, Holly worked as a Recruiter/Branch Administrator at ManpowerGroup, a Server at Jack Astor's Bar and Grill, and in customer service roles at Lowe's Home Improvement and Hollister Co.

Overall, Holly's work experience showcases their abilities in leadership, administrative support, customer service, and operations coordination.

Holly Ward's education history includes a Bachelor of Arts (BA) degree in Sociology from Laurentian University/Université Laurentienne (2009-2012), a Human Resources Management program at Georgian College (2012-2013), and a Chiu School of Business Certificate in Medical Terminology from Bow Valley College (2015-2016). In addition, they have obtained certifications in Change Management, Lean Six Sigma White Belt, Project Management Essentials, and Total Quality Management Professional from the Management & Strategy Institute in 2022.