Brian Reed

Brian Reed has over 18 years of experience in the IT industry. Brian began their career in 2001 as a Team Lead at QSupport, where they trained technicians, handled escalated calls, and wrote SOPs for troubleshooting issues. In 2002, they moved to Red Paladin Inc, an IT Systems Integration firm, where they served as the Director of Operations and Technical Account Manager. As Technical Account Manager, they were responsible for guaranteeing the delivery of IT services to clients and exceeding SLAs at all times.

Brian Reed attended Rutgers University from 1998 to 2002, where they earned a Bachelor of Science in Economics.