Jessica Newkirk

Jessica Newkirk currently serves as the Customer Operations Lead at RPM, a growing logistics company specializing in Finished Vehicle and Freight transportation, where responsibilities include overseeing customer operations since September 2022. Prior experience includes a role as Department Manager at Hobby Lobby in 2021-2022, focusing on the Home Accents department to enhance customer service and achieve sales goals. From 2019 to 2021, Jessica held the position of Multi-Unit Manager at Dunkin', managing multiple locations to ensure adherence to performance standards and exceptional customer service. Jessica is pursuing a Bachelor's degree in Business Administration at Southern New Hampshire University, expected to complete in July 2024.