Kara Buist

Kara Buist is an experienced professional in customer support management, currently serving as the Customer Support Manager at RSA Conference since January 2025. Prior to this role, Kara spent nearly nine years at Evolve, where responsibilities included leading a 60-member team overseeing B2B clients, implementing strategic account plans, and enhancing customer satisfaction through continuous improvement initiatives. Kara's previous positions at Evolve included Senior Manager of the Owner Success Team, Manager of the Payments & Reporting Team, and Manager of the Owner Support Team, where notable achievements included exceeding customer satisfaction targets, developing team SOPs within Salesforce, and recovering over $1M in erroneous charges. Educationally, Kara holds a Bachelor of Arts in Political Science and Government from the University of Wisconsin-Milwaukee. Additional experiences include teaching English and various internships focused on public outreach and community engagement.