Will Friedenfeld is an experienced professional currently serving as a Production Associate at RT Specialty since April 2024. Prior to this role, Will held positions at Tealium from November 2020 to August 2023, where responsibilities included managing engagement and growth for enterprise and commercial accounts as an Enterprise Customer Success Manager and Commercial Customer Success Manager, respectively. Will developed and executed strategies for customer retention, conducted Executive Business Reviews, and collaborated with internal teams to enhance customer success. Previous experience also includes roles at Mersive Technologies, where Will created a Customer Success Program, and at XPO Logistics, where revenue was significantly increased through improved account management strategies. Will earned a Bachelor of Science in Finance from The University of Kansas.
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