RTO National
Jody Alberson is a Senior Business Intelligence Analyst at RTO National since March 2023, with extensive experience at Resurgent Capital Services from 2008 to 2023, where roles spanned from Customer Service Representative to Manager of Servicer Analytics. Notable achievements include enhancing process efficiency by 83% through the development of a consolidated Power BI dashboard, managing a critical servicer file exchange project to successful completion in four months, and reducing data exceptions by 75%. Jody consistently demonstrated leadership in compliance and process improvement, significantly elevating team performance and operational efficiency while earning multiple nominations and awards for contributions to quality and production. Jody holds a Bachelor of Arts in Political Science and Government from the University of South Carolina.
RTO National
Based in Greenville, SC, Phil Falls founded RTO National's parent company, BetterBuilt Storage, in 2003. BetterBuilt Storage manufactured storage sheds in South Carolina which were retailed at more than 60 locations, primarily in the Southeast. In 2008, RTO National was formed to operate as the financial services division of BetterBuilt Storage and has grown to become the industry-leading provider of consumer Lease Purchase and Finance contracts to the backyard products industry. RTO National is backed by an experienced direct sales force working with independent dealers. Additional information about RTO National may be found online at www.rtonational.com.