Francisco J. Parker

Head Of Operations & Quality Manager at Rubiko

Francisco J. Parker has a diverse work experience in various industries. Francisco J. most recently worked at Rubiko as the Head of Operations, where they were responsible for outsourced sales, marketing, and customer support services in the iGaming sector. Francisco J. also served as the Quality Assurance Manager and a Team Leader at Rubiko, overseeing personalized communication with customers and retaining brand loyalty.

Prior to Rubiko, Francisco worked at Airbnb as a Team Leader, managing customer service and support policies. Francisco J. also held roles as a Trip-CX and Non-Trip CX at Airbnb, where they developed and strengthened existing business lines.

Before Airbnb, Francisco worked at AvioTrade Group as an Operations Manager, where they managed the performance evaluation program and developed new business opportunities. Francisco J. also served as a Logistics and Operations Coordinator and a Materials Analyst at AvioTrade Group, where they managed resources, participated in industry events, and controlled the supply and distribution of materials.

Overall, Francisco J. Parker has demonstrated expertise in operations management, customer support, and business development across multiple industries.

Francisco J. Parker's education history is as follows:

From 2015 to 2016, Francisco pursued a Studies Master's Degree in Data Management and Technology Innovation at the Universitat de Barcelona.

During the same period, from 2015 to 2016, they also studied Data Management and Technology Innovation at the EAE Business School.

Between 2007 and 2013, Francisco obtained a Bachelor's degree in Computer Science from the Universidad Dr. José Matías Delgado.

In 2012 and 2013, they earned a Business Trade Diploma in International Business/Trade/Commerce from the same university.

Additionally, Francisco has received various certifications. In 2022, they completed the Operations Management Foundations and Project Management Foundations: Quality courses provided by LinkedIn.

In 2021, they obtained certifications in Mastering Self-Motivation, Coaching Skills for Leaders and Managers, Leading Virtual Meetings, and Leading at a Distance, all through LinkedIn.

In 2020, Francisco acquired certifications in Building Resilience, Cultivating Mental Agility, Embracing Unexpected Change, Handling Workplace Change as an Employee, Making Better Decisions by Thinking in Bets, Managing Stress for Positive Change, Subtle Shifts in Thinking for Tremendous Resilience, and The Mindful Workday, all from LinkedIn.

In 2019, they completed the Fire Prevention System course offered by Quirónprevención.

Links

Previous companies

Airbnb logo

Timeline

  • Head Of Operations & Quality Manager

    July, 2022 - present

  • Quality Assurance Manager

    February, 2022

  • Team Leader

    March, 2021

  • iGaming Support Services

    July, 2020

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