Joshua Ryan Dsouza is a seasoned professional in technical support and engineering, currently serving as a Senior Technical Support Engineer at Ruckus Networks since May 2022. Previously, Joshua held the position of Global Escalations Engineer at Aruba, a Hewlett Packard Enterprise company, from February 2021 to May 2022, and worked as a Technical Solutions Consultant at Hewlett Packard Enterprise from October 2016 to February 2021. Joshua holds a Master of Technology in Data Science and Machine Learning from PES University, completed in October 2023, and a Bachelor's degree in Electronics and Communications Engineering from Mangalore Institute of Technology and Engineering, earned in 2016.
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