AS

Arliciene Souza

Customer Sucess Analyst II at Rúmina

Arliciene Souza has a diverse work experience. Arliciene started their career as an Estagiária at the Programa de Desenvolvimento da Pecuária Leiteira, where they worked from July 2012 to December 2013. Arliciene then joined the Animal Extension Project for Agroecology (AEPA) as a Scholarship holder from March 2014 to July 2015. Arliciene also worked as a Trainee at T & D Rolf Farms - Swine from April 2016 to January 2017 and at the University of Minnesota Dairy Cattle from January 2017 to June 2017.

In 2017, Arliciene joined Empresas de Eventos Geral as a Promotora de eventos. Their responsibilities included customer service, event promotion, call center and telemarketing, distributing promotional materials, and organizing events. Arliciene worked there until August 2019.

Currently, Arliciene is working at Rúmina as a Customer Success Analyst, starting as a Customer Success Analyst I from June 2021 to March 2022, and then transitioning to a Customer Success Analyst II from March 2022.

Overall, Arliciene has gained experience in event promotion, customer service, animal agriculture, and customer success analysis throughout their career.

Arliciene Souza's education history includes the following experiences:

From 2010 to 2016, Arliciene attended Universidade Federal de Viçosa, where they pursued a degree in Zootecnia (Animal Science).

In 2017, Arliciene briefly became a visiting student at the University of Minnesota, focusing on Zootecnia.

In 2019, Arliciene enrolled in a technical course in Agronegócio (Agribusiness) at SENAR-FAEMG, which they completed in 2021.

Additionally, Arliciene has obtained certifications outside of their formal education. In November 2022, they completed the "Introdução ao Customer Success" program at RD Station. In June 2022, they completed the same program at CS Academy.

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Previous companies

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Timeline

  • Customer Sucess Analyst II

    March, 2022 - present

  • Customer Sucess Analyst I

    June, 2021

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