Lilian Queiroz Quinalha

Lilian Queiroz Quinalha possesses extensive experience in customer experience and commercial execution, currently serving as a CX professional at Rumo since December 2021, focusing on client contracts in the fuels and cellulose sectors. Prior to this role, Lilian held the position of commercial supervisor at BMV Betenheuser Metal Técnica from June 2014 to November 2021, managing key client accounts such as CNH Industrial and Volvo do Brasil. Earlier experience includes marketing supervision roles at Hexport Equipamentos and World Sign do Brasil, where responsibilities encompassed communication strategy development and promotional campaign execution. Additionally, Lilian has a background in sales support and administration from previous roles at Kadox Irrigação, Powercom Brasil, and HDS Sistemas de Energia. Lilian holds a Bachelor of Technology degree in Marketing from Faculdades Opet, completed between 2008 and 2010.