Tausif Un Nabi Gaurab is a seasoned professional with extensive experience in service marketing and customer support. Currently, as the Head of Service Marketing at Runner Motors Limited since June 2016, Tausif Gaurab oversees CRM team and call center activities to enhance customer satisfaction and retention. Prior to this role, Tausif served as the Head of Customer Service at Butterfly Group and as Sr. Manager (Service Coordination) at IFAD Autos Ltd., where responsibilities included improving customer support services and addressing complaints. Earlier positions included HES Specialist at Chevron Bangladesh and Workshop In-Charge at NITOL MOTORS LTD. Tausif Gaurab holds a B.Sc. in Mechanical Engineering from Islamic University of Technology and an Executive MBA in Marketing from Prime University.