Cayla Lovold

Cayla Lovold has extensive experience in claims processing and customer service. Currently serving as a Claims Processing Analyst at RCIS: Rural Community Insurance Services since October 2013, Cayla manages the processing of incoming claims, ensuring accuracy and completeness while addressing inquiries from field staff. Previously, Cayla worked as a Direct Support Professional at At Home Living, assisting individuals with disabilities in community integration, and as a Customer Service Manager at Walmart, focusing on customer satisfaction and problem resolution. Cayla holds an Associate's degree in Business Administration from Southern New Hampshire University and has additional education from Century College and Anoka-Ramsey Community College.