JR

Jane Riddehough

Operations Performance Lead at RCIS: Rural Community Insurance Services

Jane Riddehough is an experienced Strategic Operations Leader at Zurich North America, where responsibilities have included leading the implementation of a major Guidewire platform and managing relationships with senior executives to drive decision-making and prioritization. With a strong background in operational transformation, Jane has successfully led teams to enhance business processes using LEAN/Six Sigma methodologies, improving project outcomes and operational efficiencies across various functions. Jane's career at Zurich spans multiple roles, including Operations Performance Lead and Underwriting Transformation Director, demonstrating expertise in project management, cross-functional collaboration, and training development. An alumnus of the University of Illinois Chicago with a Bachelor of Science in Finance, Jane has a proven track record of delivering strategic business initiatives and driving continuous improvement.

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