Rush University
Rico Brown currently serves as the Senior Director of Digital IT Operations at Rush University System for Health since March 2023. Prior to this role, Rico held the position of Director of Service Management at Bon Secours Mercy Health, overseeing IT service delivery, major incident management, and strategic post-merger integration. Rico's extensive experience includes corporate director roles at Mercy Health, managing service operations and technology services across 23 hospitals, and leading network operations to maintain system stability. With a strong background in IT management spanning over two decades, Rico has demonstrated expertise in service management, team leadership, and process improvement, supported by a Bachelor of Science degree in Computer Engineering Technology from the University of Cincinnati.
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Rush University
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Rush University System for Health (RUSH) is an academic health system whose mission is to improve the health of the individuals and diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. RUSH comprises Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, the College of Health Sciences and the Graduate College.