Veronica Sanchez

Veronica Sanchez is a seasoned professional with extensive experience in operations, training, and management across various sectors. Currently serving as the Fixed Operations - Service BDC Director at The Russ Darrow Group, Veronica leads a multi-rooftop Service BDC, focusing on unified processes and revenue strategies. Previous roles include Product Support & Adoption Specialist at Rite-Hite, where Veronica facilitated the implementation of global sales enablement platforms, and Connection Center Supervisor at Brookdale, managing a team to enhance customer satisfaction. As Director of Training & Operations at HelpGrid, Veronica developed onboarding programs for a global team, while earlier positions at Charter Communications involved overseeing sales teams and training initiatives. Veronica holds an Associate's degree in Communication from American Military University.