Nycole Smith, CSM, CSPO

Nycole Smith has a diverse work experience spanning from sales to project management. Nycole has held various roles in different companies, showcasing their expertise in Agile, Scrum, and process improvement principles relevant to the martech industry. Nycole has successfully managed multiple programs, leading to increased customer satisfaction and a 35% increase in revenue. Nycole has demonstrated strategic planning and implementation skills in managing technology-driven projects, including the development of frameworks for proprietary software. Nycole is skilled at balancing client expectations with budget and timeline requirements. Nycole is proactive in detecting and resolving risks across various areas, fostering a collaborative environment with cross-functional teams and stakeholders. Nycole has also excelled in real estate development and residential flip projects, displaying their project management expertise and ability to build and lead high-performing teams. Nycole has provided oversight and ensured seamless delivery of management consulting services, resulting in client satisfaction, business transformation, and revenue generation. Nycole has contributed to cost savings and timely completion of projects through their analytical skills in estimation, project management efforts, and tracking project metrics. Nycole has played an integral role in resolving organizational problems and training teams in the insurance industry. Nycole has proven their ability to drive business success and growth through their management of operations, marketing, supply chain, and customer satisfaction. Overall, they have shown versatility, leadership, and strong project management skills throughout their career.

Nycole Smith pursued their education at Clemson University where they studied Business Management and Communication starting in 2011. Nycole obtained a comprehensive understanding of these fields but did not mention completing a specific degree.

To enhance their knowledge and skills further, Nycole also obtained several certifications related to project management and data analytics through online platforms and institutions. These certifications include "Ask Questions to Make Data-Driven Decisions," "Foundations: Data, Data, Everywhere," "Agile Project Management," "Foundations of Project Management," "Project Execution: Running the Project," and "Project Planning: Putting It All Together," all of which were completed in September and October of 2022 on Coursera in collaboration with Google. Additionally, they hold certifications as a Certified Scrum Product Owner (CSPO) from Scrum Alliance, a Certified Scrum Master (CSM) from Scrum Alliance, a Lean Six Sigma Green Belt Certification from Star 6 Sigma Global Academy, a Lean Six Sigma White Belt Certification from Star 6 Sigma Global Academy, and a Lean Six Sigma Yellow Belt Certification from Star 6 Sigma Global Academy.

Furthermore, Nycole has shown an interest in project management, evident through their completion of the "Google Project Management | Specialization" and "Google Project Management: Specialization" courses on Coursera in collaboration with Google. Nycole has also completed a course titled "Capstone: Applying Project Management in the Real World" on Coursera in collaboration with Google.

Additionally, they have pursued coursework on Jira and Google Data Analytics.