Chad Matthews

Chad Matthews possesses extensive experience in client support and operational management within the healthcare technology sector. Currently serving as Senior Manager of Client Support at RxBenefits, Inc., responsibilities include managing a team of production support analysts for various applications and business units. Prior to this role, Chad held several positions at SS&C Technologies, including Application Support Manager and BPO Operations Manager, where oversight of third-party vendor relationships and claims processing for BPO clients was key. Chad's tenure at DST Health Solutions spanned over two decades, showcasing progressive responsibilities from BPO Claims Manager to Senior Technical Analyst, with a focus on claims processing, defect management, and technical support for healthcare clients.