Raymond Banks

Raymond Banks is an experienced IT professional currently serving as the Manager of Desktop Administration within IT Infrastructure at Ryan since December 2023, leading a team that ensures optimal end-user experiences globally. Prior to this role, Raymond spent over five years at UnitedHealth Group as an Information Technology Manager, where responsibilities included managing Desktop Engineering functions for approximately 1,800 users and overseeing compliance and change management processes. Raymond has also held various senior IT management positions at the University of North Texas, directing IT operations and product management for a large user base and infrastructure. Earlier in the career, Raymond developed technical expertise through roles at T-Mobile, Sprint Nextel, and as a Senior Technician at the University of North Texas. Educationally, Raymond holds a Bachelor of Arts in Applied Technology and Performance Improvement from the University of North Texas.